Ministry of Information Technology & Telecommunication (MoITT)

Telecom & IT

Official Verified Sector

Pakistan Telecommunication Authority (PTA) & IT Sector

National authority governing mobile phone registration (DIRBS), SIM card biometric quotas, cyber safety, ISP broadband complaints, illegal telecom activity, and 5G spectrum development across Pakistan.

Official Helpline0800-55055 (PTA Consumer Toll-Free)SMS IMEI to 8484 (DIRBS Device Verification)

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Official Citizen Utilities & Portals (3)

PTA DIRBS IMEI & Customs Duty VerificationPTA DIRBS

Check device compliance and compute customs tax for imported smartphones.

Visit dirbs.pta.gov.pk

PTA SIM Information System (668)PTA

Check number of registered active SIM cards on your CNIC across all networks.

Visit cnic.sims.pk

FIA Cyber Crime Reporting PortalFIA 1991

Report online fraud, identity theft, harassment, or social media blackmail.

Visit complaint.fia.gov.pk

More automated citizen utilities, fee calculators, and online forms for Telecom & IT are being added continuously.

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Essential Citizen Guidelines & Official Procedures

DIRBS IMEI Verification

Dial *#06# to obtain your phone's 15-digit IMEI, then send it via SMS to 8484 or verify online on dirbs.pta.gov.pk before buying any phone.

Biometric SIM Quota

Citizens are permitted a maximum of 5 active voice SIMs per CNIC across all cellular networks (Jazz, Zong, Telenor, Ufone/Onic).

Check SIMs on CNIC

Send your 13-digit CNIC (without dashes) via SMS to 668 to receive an instant breakdown of active SIM counts across all 4 mobile networks.

Unsolicited Spam & Fraud SMS

Report fraudulent spam or lottery SMS by forwarding the sender number and message body to 9000 (PTA Spam Control).

Official Jurisdiction & Verification Details

Competent MinistryMinistry of Information Technology & Telecommunication (MoITT)

Official Web Portalpta.gov.pk

Consumer Helpline0800-55055 (PTA Consumer Toll-Free)